contact us

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questions about an order, a product, or anything k-beauty? write to us and we’ll get back to you, usually within 1–2 business days.

before you write

orders ship within 1–3 business days. your tracking number arrives by email as soon as it leaves us.

unopened items, within 14 days of delivery. opened skincare and makeup can’t come back, for hygiene reasons.

we ship to 47 countries. canada gets free standard shipping over $75.

earn 5 points for every $1. 500 points takes $5 off an order of $40 or more.